Contact
Get in touch
Reach our team through the channels below for pre-sales questions, payments and technical support. For help with an existing server, opening a ticket from your customer panel is the fastest way.
Support ticket
Requests about your server, payment or invoice are tracked, and replies are also sent to you by email.
Customer panel
Log in and open a ticket
Telegram bot
Buy servers, top up your balance and open support tickets via the bot, 24/7.
@vpshercules_bot
Open the bot
For a faster reply
- If you're writing about an existing server, include your username and the server name.
- For payment issues, include the payment number or transaction ID (TxID).
- If you're seeing an error, a screenshot helps us solve it much faster.
- For your security, never share your password on any channel; our team will never ask for it.